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Returns & Exchanges

At Built to Last, we stand behind the durability of our products and offer a 30-day window for returns or exchanges on all items in original condition. If your purchase doesn't meet your expectations for quality and performance, we are committed to making it right.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.

4

Receive Your Refund

Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing